• Thinkwell Health:
    Better Healthcare by Design

    Using best practices in design and operational planning for high throughput, high-impact places like museums and theme parks, Thinkwell Health helps the entire continuum of patients, community, staff, and clinicians engage more meaningfully across the healthcare system.

Our Approach

We view healthcare as a journey, one to which
we apply the best practices of experience design.

A Fresh Take:
The Equation of Experience

We assess four major elements within experience design:
the people, places, platforms, and process around and within a system.


Patients, families + caregivers, staff, and clinicians – we consider the commonalities and unique needs between each user group to promote a positive experience.


We pay attention to every step along the healthcare pathway at every scale of facility: arriving and parking, reception to waiting rooms, patient rooms to wayfinding.


There’s more to healthcare than physical facilities. We look at every means of engagement, from electronic records and patient portals, to websites, apps, and more.


Our expertise in developing operational plans, processes, and training allows systems to survive and succeed despite things inevitably deviating from optimal.


Our Capabilities

Thinkwell Health can affect measurable improvement in the clinical and financial performance of your organization while affecting positive and productive change in the attitudes and behavior of patients, healthcare professionals, and staff.  

View Capabilities


We want to help you improve patient outcomes and financial performance. Please contact us for more information.

2710 Media Center Drive
Los Angeles, CA 90065

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    ©2019 Thinkwell Group Inc.